Update 08/13/2014 11:30 PM
After an unexpected issue with a network switch, the Neon cluster is back in production. If you have any questions please contact us at email@example.com.
The Helium Cluster is currently re-enabled for logins and job processing at this time.
Please note that Neon is still undergoing maintenance, and is not available for use due to a switching failure. While we do not currently have an ETA for the Neon Cluster, we are working to solve the issue, and will post an update when it is available for login.
Please report any problems, concerns to firstname.lastname@example.org