Neon System Outage - October 18th, 2014

11:30 PM - The Neon home account server problem has been resolved and service has been restored to normal. All jobs are still scheduled and indicate they are running but this issue may have caused problems for jobs and we recommend reviewing your jobs to make sure they are functioning properly. Root cause of the issue is unknown at this time and further analysis will continue during normal business hours.

9:00 PM - The Neon home account server is experiencing problems. This is causing logins to the Neon system to fail and existing shells to hang.